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	<title>Alchemy United &#124; Your vision . Our passion . Success realized &#187; Stephen Covey</title>
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		<title>Revenue? Profits? No! It&#8217;s about the Guests &#8211; Part 2</title>
		<link>http://www.alchemyunited.com/2008/08/30/revenue-profits-no-its-about-the-guests-part-2/</link>
		<comments>http://www.alchemyunited.com/2008/08/30/revenue-profits-no-its-about-the-guests-part-2/#comments</comments>
		<pubDate>Sun, 31 Aug 2008 05:12:08 +0000</pubDate>
		<dc:creator>Mark Simchock</dc:creator>
				<category><![CDATA[Business Fundamentals]]></category>
		<category><![CDATA[Inspiration]]></category>
		<category><![CDATA[Leadership & Management]]></category>
		<category><![CDATA[Sales & CRM]]></category>
		<category><![CDATA[The Guest Experience]]></category>
		<category><![CDATA[Good to Great]]></category>
		<category><![CDATA[Jim Collins]]></category>
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		<category><![CDATA[Speed of Trust]]></category>
		<category><![CDATA[Stephen Covey]]></category>

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		<description><![CDATA[This post is a quick follow up to a post from a couple weeks ago. Long story short, after submitting a question to Mr. Fuerstman via Montage Hotels and Resorts web site (www.MontageLagunaBeach.com) I received a phone call from the Director of Communication on behalf of Mr. Fuerstman. Yes that&#8217;s right, someone in management there [...]]]></description>
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