What you see is what you get (or not)

“Is There an Ecological Unconscious?” by Daniel B. Smith (New York Times Sunday Magazine, 27 January 2010). The majority of this blog is devoted to the more technical if not clinical aspects of life in the business world. But as they say, “All work and no play makes Mark a dull boy.” Speaking from personal experience I have no doubt that there is a positive and necessary connection between my mind, body & soul and my ability to maintain a healthy connection to the world around me.

Yes, Wired’s pro-technology approach – “How Twitter and Facebook Make Us More Productive” by Brendan I. Koerner, 22 February 2010 – makes some sense. That is, humans are wired such that we need to take breaks from the immediate task at hand. However, maybe the true productivity advantages come not from dialing up a browser and Facebooking but from stepping away from the desk and taking a quite moment outside? Maybe there really is an advantage to having a corner office with a view?

Furthermore, if you subscribe to the ecological unconscious ideals then it would seem that they might also explain the increase prevalence of human disconnect (e.g., the need for anti-depressants) in our society. Are we building a world that more and more of us are not fit to live in? Is a (short term looking) productive work environment the same thing as an ongoing healthy human living environment?

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Simple and brilliant at the same time

“It’s a Wonderful, Horrible Feeling” by Shaun White as told to Alyssa Roenigk (ESPN, 22 Feb 2010). Better knows as the Flying Tomato, Mr. White (age 21)  is considered to be one of the best snowboarders in the world. He is certainly the most recognizable.

It’s not often someone of such a young age shares an idea such as:

You know how I said that everyone assumes this is easy for me? Well, I probably downplay the one easy part: I cut out a lot of prep time by visualizing complicated tricks. But I still have to practice, and it still gets gnarly and terrifying. I slam my back against the ice all day just like anyone else. And there are still times when I show up at the mountain and think, I hate this. I don’t want to be here. The halfpipe is terrible. It’s cold. Then I look over at the next guy, and he hates it. And the next guy, he hates it too. Then I get this amazing feeling. Great. Everybody hates it. Their spirits are down. I am going to rip this halfpipe. The best riders shine through in bad weather. I’m probably the most prepared of anyone.

To me, it’s simple. If you really want to do something you can figure it out. If you hurt your hand and you have to write with the other, you figure it out. You adapt. I am a big fan of doing what you are really bad at. A lot.

There you have it boys & girls, this gold winner’s four keys to being world-class:

1) Visualize success
2) Suck it up in order to rise above the rest
3) Perseverance and adaptation
4) Get out of your comfort zone and force yourself to do what you’re bad at

Sound just like a day at the office sometimes, eh? Simple and brilliant at the same time.

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The future is? – Part 2

“Bill Gates Sets Out His Global Charitable Goals” (NPR.org, 25 January 2010). As a supplement to yesterday’s post, here is a link to Mr. Gates being interviewed on National Public Radio’s (NPR) Talk of the Nation.

For the most part Mr. Gates’ perspective is global. He does however mention during the inteview that s in the United States the two biggest issue his foundation is  addressing are helping teachers and online learning. Contrast this with the fact that Uncle Sam’s approach has lead to a system where only 60% of the students who start high school actually graduate.  The irony comes when one considers how many massive corporations jump through tax loopholes to avoid paying into the system and then those same outfits also expect to have a well educated work force available so they can be even more profitable.

Is the system just dented and bent, or broken and in need of a complete makeover?

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The future is?

“2010 Annual Letter from Bill Gates” by Bill Gates (Bill & Melinda Gates Foundation, 25 Janueary 2010). While certainly not an oracle, Mr. Gates, former Microsoft head honcho, is well established and well connected and needless to say very very wealthy. If you’re curious about what’s ahead then invest some time in Mr. Gates’ thoughts.  In short, good economy, bad economy or New Economy, we have a lot of work to do.

In the event you don’t make it to the last page, Bill says:

I have decided to take the notes I make after taking a trip, reading a book, or meeting with someone interesting and pull them together on a web site called www.gatesnotes.com. This will let me share thoughts on foundation-related topics and other areas on a regular basis. I expect to write about tuberculosis, U.S. state budgets, creative capitalism, and philanthropy in Asia, among other things.

What is interesting is that many of The Gates’ concerns are resource and/or “head count” driven. Yet, there is little mention of population and population control as a means to helping solve some of these problems. We’d all agree that technolgy can be a wonderful tool, but let’s not forget about (changing) good ol’ fashion human behavior as a means to a better ends.

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Failure is like Red Bull, it gives you wings

Wired magazine (www.Wired.com) has collected a series of articles on failure. The title of the grouping is, “How To Fail: Screw ups, disasters, misfires, flops. Why losing big can be a winning strategy.” Take some time, these are sure to put the value of “R&D” into proper perspective.

“Accept Defeat: The Neuroscience of Screwing Up” by Jonah Lehrer

“Stay in the Game: The Fall and Rise of Alec Baldwin” by Scott Brown

“Learn to Let Go: How Success Killed Duke Nukem” by Clive Thompson

“Time Your Attack: Oracle’s Lost Revolution” by Daniel Roth

“My Greatest Mistake: Learn From Six Luminaries” by Wired Magazine

“Accidental Art: Three Alternate Histories” by Christoph Niemann

For those who like to look up at the stars then “Six Luminaries” is the obvious first read. Other than that, just dive in. Don’t be afraid to pick the wrong one. And for those of you who like to believe that the key to success is perfection. Well, you’re making a big mistake.

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No sense crying over spilled milk

“How To Bounce Back: The Last Drop” by Miles Austin as told to Charles Curtis (ESPN Magazine, December 2009). First, to the non-sports fans out there please excuse the sports “analogy” — but it works. Second, for reasons unknown to mortal man & woman, this (brief) article was only in ESPN’s print edition. No, AU value add today. That time is being invested in typing this in for you.

It’s a receiver’s most egregious sin: dropping a pass when he’s wide open. But that transgression might actually be a necessary evil.

Just ask Cowboys’ wideout Miles Austin. The way he tells it, his bobble during the first half of Dallas’ Week 5 win over Kanas City helped him break the franchise record for receiving yards. That day, he went for 250 yards, 234 gained after the drop. Since then, Austin has averaged 17.4 ypc (yard per catch) and scored 4 TDs (touch downs). We asked the four-year vet how he used his big mistake to come back big.

“Right before halftime, Tony Romo threw a fade pass to the corner of the end zone. For some reason, I lost concentration and didn’t stick my arm out for enough. The ball went off my hands, and immediately,  I thought, I have to lock back in. Mentally, I treated the moment like the game had started over. Luckily, the worked. For the rest of the day, I attacked the ball and tried to reach out and grab the ball before it hit me.”

“When I drop a ball I think I should have caught, I focus more during practice the week afterward. For example, right before Wednesday practices, we run what’s called pat-and-go. To warm up, the quarterbacks will throw a few fade routes to us. That’s a point where you could easily lose focus, but that’s when I try to concentrate more on the looking the ball in.

“In Week 9, against the Eagles, Romo threw the same type of ball to me on the opposite side of the field. I looked it on and caught it, the same way I wanted to catch the one I missed the month before. That turned out to be the game-winning touchtown”

We all drop the ball. We all make mistakes at work. We all make resolutions and then have transgressions. The point is, don’t get sucked into the black hole of a past you can not change. Just get up, learn your lesson and keep going. Also be sure to forgive your “team mates” when they drop the ball too.

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“No” is not an option

“Think Beyond Your Means” by Robert S. Levin – Editor-in-chief (The New York Report Magazine, 23 December 2009). For one reason or another it’s been somewhat slow starting this year in finding material to blog about. Not to worry, Mr. Robert S. Levin uncorks another bottle of bubbly inspiration. This was his Letter-from-the-editor in the latest issue so it’s a quick read. No need for pull quotes, etc. required.

Also, kudos to NY Report for beta launching their new web site: http://www.NYReport.com. As small biz resources go, this outfit consistently  provides “good stuff”.

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How The West *will be* won

“How the 2010 Computerworld Premier 100 IT Leaders were chosen” by Ellen Fanning and Mari Keefe (Computer World, 7 December 2009). Before you side step this article with, “But I’m not in IT” or “I’m not a CIO” — pause that thought for moment. Dismiss the “IT Leadership” bit and look at this grading scale from these four perspectives:

1) Consider these as leadership qualities that are universal, not just for IT.
2) You don’t have to be at the top of the org chart to be a leader. This is especially true if you want to get to the top of the org chart.
3) In many cases, these criteria also apply to brands, not just individuals. How well does your brand lead? Or not?
4) Finally, instead of “were chosen” substitute “will be chosen” and adjust your resolutions for the year ahead as you see fit.

Which of these dozen or so characteristics do you value most in a leader? What characteristics did Ms. Fanning and Ms. Keefe  miss? Who is your leadership hero?

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Toes touches and jumping jacks

“The future is a gimmick” by David Weinberger (KM World, 1 Jan 1 2010). The parties are over and it’s back to reality – cold, non-stop reality. But let’s not be foolish and try to break into a full sprint from a dead stop. It’s always smart to loosen up a bit. As you sip your coffee and gear up for 2010, consider this article toe touches and jumping jacks. Enjoy!

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Just press the Go Viral button?

“A Web Presence Needs Sizzle, For Shizzle” by Fritz Nelson (Information Week, 18 November 2009). Good golly Rudolph, give this guy a candy cane and double him up on the eggnog. Santa should no doubt move Mr. Nelson to the top of the nice list.

Aside from sharing some damn good examples of inspiration, he hovers under the mistletoe and plants this golden gem of a KISS on us all. (Note: The bolding was added for effect.)

On the Web, entire economies and cultures emerge with surprise. The less creative or visionary watch and try to follow, as if there’s a secret formula to be revealed to the most astute observer. People look at the NetFlix corporate culture Google (NSDQ: GOOG) free lunch program, and Obama open government mantra and say: It worked for them, it will work for us. There’s some truth in that, but the success variables are never the same. Ultimately, each business must create its own wave.

Success on the Web, like The White Rabbit, is alluring in its urgency and its insistence on its path. Words like “crowdsourced,” “social,” and “sticky” are simple labels for complicated ingenuity. Anyone who sets out to create The Next Big Thing invariably fails compared with those who create something out of real social need, or passion. There’s no hidden button for “Go Viral” on the Web, and there’s no magic formula to replicate what happens when something does. Take new social media buzz factories, FarmVille and FourSquare.

In other words, just because you use the channels doesn’t guarantee anything. That said said there is a “secret” for going viral and that is, introduce something to the conversation that’s worth talking about. The usual blah blah blah is not going to get anyone attention, nor is it going to differentiate you from the masses. And if you don’t have an authentic passion for it then certainly no one else will either. There are enough me-too and cookie-cutter type outfits out there. The time has come to suspend the belief that your brand is special just because you think so.

The web hasn’t changed the fact that you have to have passion. Someone has to have passion for your brand (for which you provided the reason(s)). And ultimately to cut through the clutter you have to differentiate both in medium and in message. Actually, if the web has changed anything it has made these must-dos even more essential. Can you afford to do X? Nope! The question is, can you afford not to? That is what your guest will be looking for- The Winner. The one who goes the distance with them and for them.

Thanks Fritz! And a ho ho ho to you too.

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NYC >> Web 2.0 >> 2009 >> Douglas Rushkoff

A colleague and I were fortunate to witness this first hand a couple weeks ago. Considering that this was part of the Web 2.0 Expo’s free seminars, is simply amazing. Rushkoff alone was worth the time and the cost of the train multiplied by a few thousand, at least. Cheers to O’Reilly for bringing that event together and having Rushkoff expand our minds. Challenging, brilliant and not to be missed.


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Just change? Or change for the better?

“Work for Change” by Alexander Stein (Fortune Small Business, November 2009). It’s always interesting how the title of  an article sometimes changes from the print version to the web version. In this case, the web version is actually, “Break bad habits, make more money.” Look out Spiderman, here comes SEOman. I digress.

Change and innovation continue to be the buzz words of the moment. Add in the fact that the New Year’s resolution ritual is just around the corner and this article becomes a great way to kickoff your post-Thanksgiving week.

As we so often like to do, let’s bait you with a pull quote teaser:

There’s no simple prescription for change. But here are the first crucial steps:

Recognize that your personal history plays a central role in shaping your behavior.

Revise any prejudice against emotional inquiry. Accept the fact that fear, rigidity and avoidance are corrosive — and that reaching an understanding about yourself can reap rewards.

Admire psychological complexity; don’t let it intimidate you. Decode your mind to harness its natural ingenuity.

Respect the gargantuan force of your emotional life. Emotions can propel you to success. They can also impede and even straitjacket you. No matter what, you can’t ignore your emotions and still hope to prosper in business or in life.

Keep in mind, we’re about to enter the second decade of the 21st century. What 20th century habits and approaches do you hope to leave behind already? What do think it’s going to take to make those changes happen? Who or what — aside from yourself — is stopping you? Where else do find sources of inspiration that work for you?

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NYC >> Web 2.0 >> 2009

For obvious reasons, this year’s Web 2.0 Expo, presented by O’Reilly, didn’t have the same buzz as last year’s. None the less, there were some pearls. Aside from a stack of brochures to consume, here’s a raw list (in no particular order) of domain names dropped during a few of the seminars/presentations:

https://www.SuperFluid.biz/

www.GoogleWave.com

www.CompleteWaveGuide.com

www.BetaWorks.com

www.Tumblr.com

www.Neighborhoodr.com

www.SetJam.com

www.apstrata.com

www.EarthAid.net

www.FoodSpotting

www.AnyClip.com

As this list as well as the brochures are consumed in detail, there promises to be follow up posts. Grab the AU RSS feed and stay tuned.

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Lucky seven

“The Seven Dimensions of Wellness” By Jasmine Jafferali (Club Industry, 10 July 2007). The process of checking out Club Industry’s new web site (www.ClubIndustry.com) I bumped into this piece from Ms. Jafferali.

Obviously, it’s not new but that is no reason to discount its value. What’s appealing is that these Seven vectors take AU’s holistic approach and brings it all the way back to the individual. Or as Collins would probably say, back to the wellness of the right people on the bus. In other words, a healthy business starts with healthy people – both employees and maybe even clients/customers.

True, Jasmine’s context is within the sports/fitness club industry. If you’re not in that industry then try imagining your company or organization as a club and consider that employees are not just productivity tools but are first are foremost human beings. They need to be well 24/7, not just from 9 to 5.

Btw, clubs have guests too, right? So if you need it, here’s another vote for being guest-centric.

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The power of one, plus one (or more)

“Dynamic Duos” by Stephanie Overby (CIO Magazine, 15 October 2009). Further proof that the myth of the individual as victor is just that, a myth. Regardless of how many successes (and failures) are painted, in nearly 100% of the cases there is actually a team behind the individual being attributed with the accomplishment. For example, believe it or not, Tiger Woods has a caddy and he has a coach. Yes, he is obviously very talented but he can not do what he does on his 0wn.

Here are a couple choice pull quotes:

“Isolation is quite literally unhealthy—as bad for you as smoking or lack of exercise,” explains Rodd Wagner who, with fellow Gallup executive Gale Muller, coauthored the book Power of 2: How to Make the Most of Your Partnerships at Work and in Life. “The more we collaborate, the more we accomplish.”

“We have a culture that emphasizes being the all-around hero, even though research is quite clear that each of us is a mixture of strengths and weaknesses. It’s a real blind spot in business strategy,” says Wagner. To forge good partnerships, “you have to recognize both that you need help and that you are also the help someone else needs.”

The irony is, while many individuals become self-absorbed in their quest (and in turn come up short), the smart money pulls up a bus and focuses on getting the right people on board. Believe that myth all you want, but the truth is that realizing success — whether you’re on the clock, or after hours — does in fact take a village.

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Some things never go out of style

“Q&A: Jon Gordon – Career Watch: The benefits of hard work” (Computer World Magazine, 19 October 2009). There are many who would like to believe otherwise, success is not just about great ideas. There are plenty of people with countless great ideas. It’s not limited only to those with an Ivy League education. There are plenty of Princeton grads looking for work right now. Luck might have a little bit to do with it, but not nearly as much as most (lazy) people insist on believing.

So what is the magic bullet? The secret ingredient? The special sauce? Answer: hard work! A great idea and a great education are meaningless without the drive and determination to get the job done.

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One, two, tweet

“Staying On Message” by Jaikumar Vijayan (Computer World Magazine, 19 October 2009). There’s certainly no shortage of ideas and examples on the business uses of social networks. None the less, this is a solid collection to get your week started on the right click.

In addition, there were two other soc-net focused articles from ComputerWorld.com that you should be of interest to you:

“Social Security – Public cloud vs. internal social networks” by Stacy Collett

“Scams & shams: The trouble with social networks” by Robert L. Mitchell

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There is no perfect point of view

“Mixed Signals” by Sam Gosling (Psychology Today, October 2009). True, this might be a bit heavy weight for a Friday afternoon post. On the other hand, it has the potential to supply you with some provocative pondering over the weekend. What makes this one special is that in functions on so many levels. The insights can be applied to your personal persona, your business persona, your online persona, and even to your company/brand.  It’s like a personification of, “it’s not what you say, it’s what they hear.” In this  case it even applies to what you say to yourself.

Needless to say, you already know how much we like to push forward truths that can be followed across the multiple vectors life. “Mixed Signals” fulfills that quest.

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They’re both on first

“Inspire Your Customers” by Jim Champy (Baseline Magazine, 24 September 2009)

“Keeping Employees Engaged in Tough Times” by Corinne Bernstein (Baseline Magazine, 24 September 2009)

Inspire? Engage? Same thing, right? Actually, right! People are people and both customers and employees are guests. They should all be thought of as such. Employees want inspired customers. Customers want engaged employees. Join in the conversation and go make it happen. Alright!

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Mr. Ed would be proud

“Taking Customer Care to Heart” by Gerald Shields (CIO Magazine, Sept 2009). There is something to be said for the power of story and Mr. Shields strengthens that perception.

Behind everything we’re working on, there’s a person with a business problem, and we should be there to make life better for them. It must never become just a job — it must be something we have passion for.

Regardless of your role you should find that this one-pager succeeds on multiple levels. Now it’s up to you to make a moment to consume Gerald’s story. Enjoy.

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